Why give a gift voucher?
An Eclipso gift voucher is the opportunity to take your loved ones on an immersive adventure and make them travel.
- Offer an experience to share with friends or family
- Valid for all our experiences in the selected city
- Digital voucher sent instantly
- Valid 12 months
How does it work?
FAQ
How to use a gift voucher to book an experience?
The beneficiary can visit our online ticketing system, choose their experience, and select their preferred date and time. At the time of booking, they will simply need to enter the unique code entered on the gift voucher in the "Apply a discount" or "Promo code" section.
How long is a gift voucher valid for?
Our gift vouchers are valid 12 months from their date of purchase. This gives the recipient ample time to choose the ideal moment to experience their immersive adventure.
Is the gift voucher valid for all experiences in Lyon?
Yes, the gift voucher is valid for all experiences These experiences are offered at our Lyon center. If you give a gift of money, the recipient can use it on the adventure of their choice. If you give a gift of a specific experience, the voucher will be valid for that experience only.
Is a gift voucher purchased for Lyon valid in another city?
No, gift vouchers are city-specific for which they were purchased. A gift voucher for Lyon must be used exclusively in our Eclipso center at the Confluence Shopping and Leisure Centre.
In what format is the gift voucher sent?
The gift voucher is 100% digital. It is sent instantly by email to the address you provided during the purchase. You can then print it to give in person or simply forward it by email to the recipient.
Is the gift voucher refundable?
In accordance with our general terms and conditions of sale, gift vouchers are not Neither exchangeable nor refundableMake sure you select the right center and the right plan before finalizing your purchase.